Terms and Conditions

1. Services Overview

Psyber Scribe provides live scribing services tailored to healthcare professionals. Our Services aim to help providers optimize workflows, save time, and improve patient care by documenting in real-time.

2. Eligibility

To use our Services, you must:

- Be at least 18 years old.
- Be a licensed healthcare provider or an authorized representative of a healthcare practice.
- Agree to comply with these Terms and all applicable laws and regulations.

3. Booking and Payments

Free Consultation: Users may book a free consultation to explore our Services.
Subscription Plans: Psyber Scribe offers tiered subscription packages. Fees and terms are provided during the onboarding process.
Payment Terms: Monthly subscription fees are due at the start of each billing cycle. Taxes and applicable credit/debit card processing fees (2.9% + $0.30 per transaction) may apply.
Refund Policy: Subscription fees are non-refundable, except as required by law.

4. Client Responsibilities

As a user of our Services, you agree to:

Provide accurate and up-to-date information during onboarding and consultations.
Ensure compliance with relevant healthcare regulations and standards in your jurisdiction.
Maintain confidentiality of patient and practice information while using our Services.

5. Intellectual Property

All content on the Websites, including text, graphics, logos, and software, is the property of Psyber Scribe or its licensors and is protected by intellectual property laws. You may not copy, distribute, modify, or create derivative works from our content without prior written consent.

6. Data Privacy and Security

HIPAA Compliance: Psyber Scribe complies with HIPAA and other relevant regulations to ensure the confidentiality and security of patient data.
Client Data: By using our Services, you consent to the collection, use, and processing of your data as described in our Privacy Policy.

7. Service Limitations and Disclaimers

No Guarantee of Results: While we aim to improve efficiency and workflow, we do not guarantee specific outcomes such as increased revenue or reduced workload.

Temporary Service Interruptions: Psyber Scribe may occasionally experience downtime or interruptions due to technical issues. We will strive to resolve these as quickly as possible.

Third-Party Tools: Psyber Scribe is not responsible for issues arising from third-party platforms such as EHR systems.

8. Termination

Psyber Scribe reserves the right to terminate or suspend access to our Websites or Services for any user who violates these Terms or engages in activities deemed harmful to our business or other users.

9. Limitation of Liability

To the fullest extent permitted by law, Psyber Scribe is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our Websites or Services.

10. Indemnification

You agree to indemnify and hold Psyber Scribe harmless from any claims, liabilities, or expenses (including legal fees) arising from your use of our Services or violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which Psyber Scribe operates.

12. Changes to Terms

Psyber Scribe reserves the right to modify these Terms at any time. Any updates will be posted on this page with the revised effective date. Your continued use of our Websites or Services constitutes acceptance of the updated Terms.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]

Phone: +1 (909) 643-5061

By using our Websites or Services, you agree to these Terms and Conditions. Thank you for choosing Psyber Scribe!